IBM Big Data Podcast: Brian Vellmure on The Impact of Digital Innovation on the Customer Experience Talking Big Data: The Impact of Digital Innovation on the Customer Experience
Brent Leary Interviews “The Four Horsemen of Social CRM” – 2009
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Brian Vellmure speaks with Dr. Graham Hill, Dr. Michael Wu, Ross Dawson, and Denis Pombriant about the Future of Customer Relationships – 2011
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Brian Vellmure interviewed by Blake Landau on Social CRM / The Future of Customer Acquisition – 2010
Brian Vellmure and Mike Fauscette (IDC) Interviewed at CRM Evolution Conference 2011
(Not the most eloquent of my communications as I was working on 2 hours sleep and a couple of beverages, but Mike makes some good points) 