Headlines
When I mention headlines, you likely think of newspaper or magazine articles, but in a fast paced moving world, where we are constantly inundated with people, messages, signs, and interruptions competing for your attention, the headline is all we have time for. It determines whether we'll pay … Read More»
Blog World LA: The State of the Blogosphere & the New Media Wisdom Void (#BWELA)
Last week, at the Los Angeles Convention Center, Blog World Expo appeared in its fifth incarnation. I spent a couple of days watching, listening, and engaging with a dense concentration of experienced and enthusiastic new media evangelists. The keynotes were well done. Peter Shankman is … Read More»
Attention
There are many things you can do to get attention. Or, there are things that you can do to EARN attention. Know the difference and choose the latter. … Read More»
In search of: A meaningful measure of Influence
Influence. It's a captivating word. It's an alluring word. We all want it, and we want to know others who have it. In high school, if you could get the "cool kids" to the party, the rest would follow. If the most famous and glamorous people in the world use it, like it, and talk about … Read More»
The frog who noticed the boiling water…
There were once a bunch of frogs. They all jumped into a pot of water. You know how the story goes. Except... in this case, it ends differently. As the heat is slowly turned up, something happens. One of the frogs looks around, and actually notices the heat. He begins analyzing and forecasting … Read More»
The Future of Customer Relationships: Where is all this heading?
Shifts in technology and human behavior are rapidly changing customer's expectations of companies. Things are moving so fast, that most executives are not only trying to catch up with the changes, but identify what some of the changes are. Understanding what those changes mean to each business is a … Read More»
Social Media, Collaboration, and Customer Insights with an elite group of experts: April 4-6, 2011
When SugarCRM asked me to assemble the social track for SugarCon, the first thing that impressed me was the "spirit" of the track, and conference for that matter. It had little to do with touting Sugar; the company, or the products they make. Rather, it was all about creating a gathering of thought … Read More»
Who and what the world trusts
This week, Edelman published their 2011 version of the Edelman Trust Barometer. Over the past 4 years, I've begun to watch this report as it comes out annually with great interest. Below is the slide presentation. [slideshare … Read More»
Exploring the future of computing: The Hybrid Model
The migration to the cloud is well under way. Like little water drops evaporating, data and applications are heading from the vast ocean of On Premise Servers and databases to the great cumulonimbus in the sky. With guys like Marc Benioff as the flamboyant ringleader, there's no wonder why there is … Read More»
It’s a 2.0 World – Part One: A recap of the Sales 2.0 conference
It's a 2.0 world. Everywhere I look, there's either a 2.0 on the end of a word, or social at the start of it. Hype and hyperbole bombard us with new shiny toys, and snake oil to cure what ails us. However, beyond the rah-rah and kumbaya, there IS INDEED a shift going on around us. The shift is … Read More»
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