Rich Communication and its Impact on the Enterprise
The year was 1996. I had just signed up for Hotmail - a free email service. I had recently been introduced to email - something I rarely used, but was increasingly relying on it, especially to communicate with friends who were far away. But Hotmail was amazing. It was free (we take this for … Read More»
Geppetto 2.0: Democratizing the ability to bring things to life
One of the most recognizable stories on the planet, and certainly in Italian history, is the story of Pinocchio by Carlo Collodi. It is one of the most re-used, re-purposed, revised, and re-distributed stories in modern history. The 1940 Disney version has a 100% rating on Rotten Tomatoes. … Read More»
What Business Are You In? Are you sure?
As we draw towards the close of 2014 and look ahead to a new year, it's a time of reflection, evaluation, and goal setting for many people. Performance reviews (if you're still doing it the old way), finalizing budgets, and making plans for the next 357 days (until the holiday season rolls around … Read More»
Considering New Mandates for IT leadership #CIO
This week, I a appeared as a guest on the Intel Transform IT show. The host, Charles Araujo is the CEO of the IT Transformation Institute, and author of "The Quantum Age of IT". Charles invited me to speak for a few minutes about my views of the Future of IT. In the 20 minute conversation … Read More»
The circus known as Dreamforce and the company behind it: A 2014 Retrospective
Over 150,000 registrants, 5,000,000 online streaming views, and well over 1,000,000 meals to help feed the hungry. The stage(s) featured execs from some of the most recognized organizations in the world, a former US Vice President (Al Gore) and Secretary of State (Hillary Rodham Clinton), the poster … Read More»
What every business can learn from financial markets
The world is being connected; People, roads, railroads, appliances, cars, televisions, light bulbs, clothing, shoes, city streets, and just about everything else is "joining" the internet. Possibilities expand exponentially as things join a network. Inputs and outputs increase. At some point, … Read More»
Speed Kills
Speed Kills. These words are most often attributed to the late, great owner of the Oakland Raiders, Al Davis. The game of football has evolved over the past 50 years to embrace this reality. In the 50s and 60s, football was a gladiator sport; full of grinding and pounding. Players were big … Read More»
What midsize enterprises can learn from baseball’s small market teams on Opening Day 2014
Welcome to Major League Baseball's Opening Day 2014! You don't care, but I root for two teams: The Dodgers, and the Angels (except when they're playing the Dodgers). There are not too many baseball related things better than Vin Scully's (now broadcasting for his 64th year!) silky smooth voice, … Read More»
Technology innovation creating complex leadership dilemmas
Wearables. Augmented reality. Robotics. Artificial Intelligence. Predictive Analytics. Deep Learning. Genome mapping. The growth of technological progress is outpacing our ability to keep up. Over the last few decades, we've witnessed the dynamics of Moore's Law extend beyond microprocessors to … Read More»
Critical Lessons: NFL focuses on a better customer experience – Next Gen marketing on display
I love the game of football. I've referenced parallels and correlations between football and business here and here and here, to name a few. Two of my primary areas of expertise are the "Digitization of Everything" and "Customer Experience", so it's little wonder that yesterday's announcement … Read More»