Blog World LA: The State of the Blogosphere & the New Media Wisdom Void (#BWELA)
Last week, at the Los Angeles Convention Center, Blog World Expo appeared in its fifth incarnation. I spent a couple of days watching, listening, and engaging with a dense concentration of experienced and enthusiastic new media evangelists. The keynotes were well done. Peter Shankman is … Read More»
In search of: A meaningful measure of Influence
Influence. It's a captivating word. It's an alluring word. We all want it, and we want to know others who have it. In high school, if you could get the "cool kids" to the party, the rest would follow. If the most famous and glamorous people in the world use it, like it, and talk about … Read More»
2011 First Half Review: @CRMStrategies 9 Most Popular Tweets
According to HootSuite, in the first 6 months of 2011, people clicked on links I shared on Twitter over 5,000 times. I have no idea how many links I shared. Below were the 9 most popular links (curious that the number one spot is from a blog post I wrote in early 2010) The State of Social CRM: 6 … Read More»
Empowering Human Movements: 7 Observations about the State of Social Business
This week, I've had the privilege to participate in the Sales 2.0 and Enterprise 2.0 conferences in Boston, MA. It's been good to see old friends, meet new ones, and/or insert a handshake or hug into a previously only virtual relationship. The conference(s) also provided a great chance to check … Read More»
Exploring the future of computing: The Hybrid Model
The migration to the cloud is well under way. Like little water drops evaporating, data and applications are heading from the vast ocean of On Premise Servers and databases to the great cumulonimbus in the sky. With guys like Marc Benioff as the flamboyant ringleader, there's no wonder why there is … Read More»
Social Business: May I try and simplify this?
Business is about creating value, and reaping a return from that creation. People (and/or groups of people) are responsible for: (1) Evaluating value offerings (2) Making decisions to exchange value with other people (and/or groups of people) for equal or greater value Social media is a … Read More»
The Ultimate Social CRM Resource Guide – 1st Edition
Yesterday morning at Gartner's CRM conference, it was said that Social CRM will be a $1 Billion market by 2011. (That's right around the corner folks). All of a sudden, there is a lot of noise in the marketplace about Social CRM. In a sure sign that Social CRM is racing towards the mainstream, … Read More»
Circles: The Real Driver behind Social Business
We were all born into a circle. At one time in human history, our circle never extended beyond our family. The circles then extended to our tribe, and then our village. Circles then extended outward. They were drawn around common languages, common religious beliefs, and then nation states. Advances … Read More»
Three New Required Roles for your company: (#2) Social Anthropologist
In the first post of this series, we talked about listening for what people are saying about you, your brand, your market, your products and services, or market needs that your organization has an answer for. I intentionally didn't dig into all the things you can do with that data - some are passive … Read More»
My contribution to the #MonTwit experiment: What I've discovered about Twitter
My Introduction to Twitter I first heard of Twitter back in early to mid 2007. Here's what it looked like then. I looked at the homepage and studied it curiously. "What am I doing? I thought to myself...well, surfing the internet. I'm not sure what value sharing that adds to anyone. And who's … Read More»