CRM and Social CRM Articles, Blogs, and Resources (week of June 22)
CRM Driving CRM Effectiveness in a Recession (by Oracle) Has the CRM Industry Become Redundant? - Dick Lee, High-Yield Methods, CustomerThink.com How the Recession Increases Customer Centricity - Graham Hill, Customers & More CustomerThink.com Co-creating Experiences Fit for Customers - … Read More»