Competing and winning as the game speeds up
Yes. You are in a race to compete and win. It's exhilarating. The "landscape" is changing quickly. Your map may not even be big enough to understand what landscape you're even on. RT @levie: The future will confuse lots of companies: 1 day you make home appliances, the next day you're … Read More»
Podcast: The Impact of Digital Innovation on the Customer Experience
I was recently honored to be a featured guest on IBM's Big Data Podcast with David Pittman. The "Digitization of Everything" is quickly changing how organizations find, engage, and respond to their customers, and we dug into some of the ways this is playing out, and how organizations should be … Read More»