Immersive Experiences: Changing (and extending) Our World
Last month I spent some time with more than 150,000 people from 140 countries at CES 2015 in Las Vegas. There were over 3,600 exhibitors spread out across several venues. I had the privilege to see and speak with many of them. As I drove back home through the California desert, and in the weeks … Read More»
Considering New Mandates for IT leadership #CIO
This week, I a appeared as a guest on the Intel Transform IT show. The host, Charles Araujo is the CEO of the IT Transformation Institute, and author of "The Quantum Age of IT". Charles invited me to speak for a few minutes about my views of the Future of IT. In the 20 minute conversation … Read More»
Wearables in the Enterprise: CIO Implications
In my last post, I highlighted the imminent penetration of wearables into society, considering some of the broader implications. In this post, I'd like to narrow in a bit on the topic of wearables in the enterprise, and the implications this will have on the CIO. Currently, CIOs are faced … Read More»
What if the walls actually COULD speak?
"If these walls could speak..." The phrase invokes wonder and horror, depending on who you are, and what may have happened within the walls in question. Surprisingly, we're now at a place in history where we can envision a time where the walls might actually be able to speak. And the … Read More»
The Digitization of Everything and It’s Impact on Customer Experience
It’s 10:30 in the morning, and her Jawbone buzzes. Jane is notified that she’s been sitting too long, and her meeting is ending anyway. She rises up from her booth at the coffee shop, bids her associate good bye, and walks through the mall towards the parking lot. Her device reminds her that she’s … Read More»
When our Neurons are Connected to the Net
Not too long ago, I was having a casual but meaningful digital conversation with a couple of gentlemen that I respect. They both have large networks, good street cred, and active digital profiles. I asked the question: "Who are the top 3 people you respect in "the space"? The response from one … Read More»
Learning from New Orleans: Microsoft’s opportunity for the future
It takes nearly 15 minutes to walk from one end to the other of the over 1,000,000+ square foot Ernest N. Morial Convention Center in New Orleans. The conference center provided a fitting metaphor for both the breadth of Microsoft's offerings and the distance that Microsoft Dynamics CRM has … Read More»
What will CRM look like over the next 5 years? Software Advice Interview Highlights
Ashley Verrill – a expert with CRM reviewer SoftwareAdvice.com – interviewed me recently for the second edition of CRM's Next 5 in 5. This report was an update from predictions five of my industry cohorts made about technologies that will change CRM in the next five years. Special thanks to Ashley … Read More»
The truly networked world we still can’t quite grasp
This post is on behalf of the CIO Collaboration Network and Avaya As the world races to connect, share, interact, and learn, new pathways are opening up for value to be created along the way. Parallel to these connections happening, the lines between information, people, and things are blurring. … Read More»
Global CEOs chart the course into unchartered waters for the Next Generation Enterprise
The average time that a company spends in the S&P 500 is 15 years, continuously trending downward over the past 80 years. In fact, as recent as 10 years ago, the average lifespan was 25 years. Perhaps a decade from now, the average lifespan could be as short as 10 or maybe even 5 years. Change is … Read More»